Umny/Work/Agents

Your business, answered.

An agent learns your business from what you give it, answers customers in live chat and by email, and hands off to your team when it should. It also works for you across your Umny apps: ask it by typing, speaking or showing it a picture.

Open Agents →All Umny apps
Agentsapps.umny.com/agents

Ava

Hi! How can I help you today?How long do refunds take?Refunds reach your card within five working days.AI agent · Talk to a person

Activity

Where is my order?Website chatDone
Can I change my plan?EmailDone
I want a refundWebsite chatHanded off
Write up this week’s ticketsAskDone

What’s inside

AI that does the work.

01

Answers from what you teach it

Add text, documents and your website. It only answers from that, and passes anything else to a person.

02

Live chat and email

Customers get answers in seconds on your support page and widget, or by email. Every reply is labelled as AI.

03

You stay in control

Start in Draft, where your team sends each reply with a click, and switch to Auto when you trust it.

04

Works across your apps

Ask about tickets and deals, add tasks, or have it write a doc, a note or a spreadsheet.

05

Talk or show it

Speak instead of typing, or attach a sketch or screenshot for it to read.

06

Hands projects to Build

Describe an app and it writes the brief. Build opens with it, ready to start.

Same account. Works with the rest.

All 10 apps
DocsDocuments that stay out of your way.→SheetsSpreadsheets, minus the clutter.→NotesThoughts, caught quickly.→

Try Agents today.

Sign in with your Umny account, or create one in a minute, and Agents is ready.

Open Agents →See all apps