Umny/Work/Desk

Every customer, answered.

Desk turns the questions your customers send into tickets your team can share, answer and close, so nobody waits too long.

Deskapps.umny.com/desk

InboxCustomersDashboardSettings

Inbox

New ticket

Unassigned 3Mine 2Open 6Pending 4Solved

#1042Can’t log in after the updateMaya OrtizOpenUrgent

#1041Invoice shows the wrong addressLeo BrandtOpenHigh

#1039How do I invite my team?Priya NairPendingNormal

#1037Export to CSV is missing columnsSam OkaforOpenNormal

#1036Thanks for the quick fix!Ana RuizSolvedLow

What’s inside

Support, sorted.

Assign tickets, set priorities, reply to customers and leave notes only your team can see.

Give customers a page to write to you, or add a Help button to your own website with one line of code.

Customers get your answers by email and reply from a link, and can rate the help they got.